Booking Your Doorstep Appointment
Most doorstep gold buying services in Chennai can be booked by phone, WhatsApp, or through the company's website. When booking, you will typically be asked for your name, address, the approximate quantity of gold you want to sell (in grams or number of pieces), and a preferred appointment time. Many services offer same-day or next-day appointments during business hours.
At booking, it is useful to describe what you are selling — jewellery, coins, bars — and whether any pieces are stone-set or have mixed metal components. This helps the representative arrive with the appropriate equipment and estimate the appointment duration. A typical 20–30 gram lot takes 20–30 minutes to assess and transact.
Equipment the Representative Brings
A professional doorstep gold buyer arrives with a compact but complete set of equipment. The key items are a portable XRF analyser (a handheld or desktop device that reads gold purity in under 60 seconds), a calibrated digital weighing scale (accurate to 0.01 grams and certified under Legal Metrology standards), and a laptop or tablet for processing documentation and generating receipts.
Some buyers also carry small stone-removal tools and reference materials for assessing non-gold components. The XRF machine runs on battery or a portable power adapter. The entire setup fits in a carry case and is designed to replicate everything available at a walk-in counter without you needing to travel.
Safety tip: Verify the representative's identity before letting them in. Ask the company for the representative's name, photo, and employee ID in advance, or verify their identity card upon arrival. Reputable services will have no objection to this verification.
Testing and Weighing On-Site
The appointment begins with the representative visually inspecting all pieces, removing stone pins or non-gold clasps where appropriate. Each piece (or group of similar pieces) is then placed on the XRF machine. The reading takes 30–60 seconds and shows the elemental composition — you should be able to see the gold purity percentage on the screen.
After XRF testing, the net gold-bearing weight is recorded for each piece after any stone deductions. The offer is calculated: (net weight) × (purity) × (today's IBJA rate × (1 minus buyer margin)). The representative will show you this calculation and explain each component before presenting the final offer.
Payment and What Happens to Your Gold
Payment is made by NEFT or IMPS bank transfer immediately upon agreement, typically crediting your account within 30 minutes to 2 hours. Some services also offer cash for smaller amounts (subject to the legal ₹2 lakh cash transaction limit). The representative collects the gold, issues a signed receipt documenting the weight, purity, rate, and total amount paid, and departs.
Your gold is subsequently transported to a refinery — typically in Mumbai or Coimbatore — where it is melted, refined to 999 purity, and re-enters the bullion supply chain. The entire chain from doorstep collection to refinery delivery is tracked and insured by the buying company.
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